Mobile survey software is the key to obtaining information quickly and accurately on the level of simplicity businesses and companies come to expect with today’s technologies.  GeoAge offers a mobile survey software that can easy to learn and as the abilities to collect any type of information.  GeoAge has 2 mobile survey softwares, FAST and SurveyMe.   FAST has been improving and upgrading for the last 10 years.  It has and still is being used by major government agencies and fortune 500 companies.  It is also used by smaller groups and organizations.

FAST is a mobile survey software that allows a user to create a survey or questionnaire custom to the situation at hand.  A large range of types of questions are available for the creator.  A few examples are: name, date, time, signature, multiple choice answering, and single choice answering, as well as typing any question leaving a text box for any kind of response.  FAST also has features that allow for pictures, audio, video, GPS, attached documents, and other forms of media to better enhance the data collected.  FAST’s mobile surveys are created on a computer and uploaded via the internet or hard wiring to the mobile devices being used to collect data.  Surveys are completed and sent to a server, via mobile upload by internet or hard wiring, where they are instantly analyzed and ready for reporting.  Reporting is also custom to the user with features like extensive reporting, mapping, and uploading data into Google Earth.  Mobile survey software is used to lessen the time needed to collect data and analyze said data.  Its greatest benefit is time conservation which in turn leads to cost deductions and larger profits.

Filed under: General by Matt Tidmore Thursday, September 2nd, 2010
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Mobile surveys are just that; survey done on mobile phones.  Using cell phones to complete surveys allows for more accurate results.  The person being survey has a sense of privacy because they are using their own phone.  GeoAge’s SurveyMe uses a very simple and easy to use mobile web page called www.surveyme.mobi.  It is mostly used in the hospitality industry and a majority of clients are restaurant and hotel chains.  Mobile surveys work wonderfully in this area of business because they are customer driven.  The business needs to continue to please its customers so they will continue to return.  Using SurveyMe’s mobile surveys, customers can access a survey and complete it on their own time hassle free.  Because it is their personal mobile device, the customer feels more comfortable and honest.  Honest results are the best results.  The problem with comment cards and table top surveys are that some customers do not leave accurate responses due to a fear.  They feel like they might not be liked or that the service will remember them in the future and treat them poorly if they leave negative comments.  SurveyMe eliminates these problems by using anonymous mobile surveys.  The business is benefits the most for using SurveyMe.  They better understand their customers and can easily see areas in which they strive and may be lacking.  No time is needed viewing card by card.  SurveyMe computes all answers in real-time and is instantly viewable in easy to read charts and graphs.  Mobile surveys are the fastest way to view the results a company needs to strive.

Filed under: General by Matt Tidmore Monday, August 30th, 2010
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Surveys are a simple way to obtain a general census of people’s opinions.  They can be very helpful in almost every kind of company and business.  Knowing what customers are thinking as well as their likes and dislikes is a great way to continuously improve and upgrade a business.  This is especially true in the hospitality industry.  Profits are made by number of customers and are increased by happiness of customers.   Table top surveys and comment cards have been the most common surveying tool in the past.  GeoAge offers mobile phone data collection software.  Basically custom-made mobile surveys.  These mobile surveys allow a business to ask any question or type of question.  The survey is built on a computer using a drag and drop template.  This gives the creator full control of question types and wording.  The creator of the survey does not need any previous programming experience of any kind.  A child could sit down and make a survey from scratch with no difficulty.  The survey is them posted on the internet on a website titled www.surveyme.mobi.  The mobile survey is now complete and ready for customers.  Now it is the business’s duty to relay the website and a personal keyword to the customers.  The customers can now access the survey from their mobile device and complete it at their leisure.  Once the customer completes the mobile survey, it is instantly integrated into a database and viewable in easy to read charts and graphs.  No work is needed for the business.  GeoAge’s software completes all calculation.  Results are viewable in real-time and data can be categorized with extensive reporting.  Based on the incoming data, the business can make changes accordingly or merely pat themselves on the back for a job well done.

Filed under: General by Matt Tidmore Thursday, August 26th, 2010
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Mobile surveys are the next evolution in gathering information.  They have been used for years by the government to instantly collect data and analyze data.  GeoAge has been creating mobile survey software for over ten years and is always upgrading and adapting.  Now, not only does GeoAge lead the way in mobile marketing data collection and mobile data collection for the United States’ emergency response agencies, it also paves the way for mobile surveys in the hospitality industry.  With GeoAge’s SurveyMe, there is no more need for table top surveys at restaurants or hotels.  No more need for countless hours translating scratchy, hard to read hand writing.  No more need to sit in front of a computer and input each card’s information into a data base.  GeoAge’s SurveyMe does all of these tedious tasks and more.  More importantly, it does it instantly and is ready for extensive reporting in real-time!  Mobile surveys save paper and time.  They are easy for the customer to complete.  They are effortless to create and customize.  Mobile surveys also reflect more accurate results compared to a table top paper survey.   Sometimes customers are intimidated to leave a negative comment in fear of not being liked.  Mobile surveys can be anonymous and don’t at the patrons leisure.   Mobile Surveys by GeoAge’s SurveyMe is the best and fastest way to get inside your customer’s heads and make your business and better business.

Filed under: General by Matt Tidmore Wednesday, August 25th, 2010
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With technology today, the speed of information is instantaneous.  GeoAge capitalizes on today’s abilities to access instant information with two kinds of extremely useful and time-saving softwares, FAST and SurveyMe.  Each software is a real-time data collection software used to collect any type of data.  A user will create a survey or questionnaire custom to what type of information needs to be collected.  Surveys can range from medical, damages, business, marketing, educational, and so on.  The type of information that needs to be collected will determine which GeoAge software is best to use.

SurveyMe was created for mass mobile marketing and surveying.  It focuses on the hospitality industry but can be used for more than that due to its vast custom controls.  SurveyMe is a way for a company to survey customers on a mass scale and compute all of the gathered information in real-time.  An example could be a survey about a new McDonald’s sandwich.  The survey would be accessible via the web worldwide!  The survey would be available by any device with internet access, preferably a cell phone or lab top computer.  The real-time data collection and real-time data analyzes makes data instantly ready for reporting.  This cuts all lag time between data collecting, sorting, inputting, analyzing, and making report ready.  SurveyMe also can sort all data in extensive reporting with ease.  That means that a company can view data based on certain categories instead of searching through all entries.  SurveyMe is simple and painless for customers and time-saving and less work for the company.

FAST is just that, fast.  It allows any kind of survey to be created and deployed into the field onto mobile devices.  The survey is custom to the user and allows for any type of question to be asked.  Once in the field, the person with the mobile device can very easily complete one or hundreds of surveys before uploading data back to a server.  This form of real-time data collection is useful on many fronts.  The most import being it saves a company time which in turn saves the company money.  In the case of medical use, FAST can be used to record spread of a disease and report the information back to a lab hundreds of miles away.  In this example, FAST’s real-time data collection is not only saving money for the organization managing the outbreak, but it is also saving lives of the sick or not yet sick.

Filed under: General by Matt Tidmore Monday, August 9th, 2010
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Data can come in all types of forms.  The purpose of collecting it is to better understand a situation.  The situation can be anything from daily rain fall, tornado damage, or even likes and dislikes of a cheeseburger.  GeoAge has created data capture software that is extremely useful and simple to use.  The basis of the data capture software is to easily collect data and quickly analyze data so that time is not wasted.

There are two major data capture software programs that GeoAge provides.  One is FAST, which is a “do it all, ask it all” mobile forms software.  FAST is ideal in the fields of medical, insurance, field work, class room studies, damage reporting, weather studies, mobile marketing, emergency response, and inspections.  FAST allows a user to create a custom survey or form on a computer.  It is a very simple template.  Questions are added by either double clicking or dragging and dropping a type of question on the template and then typing exactly what wording would be most beneficial.  SurveyMe is the other type data capture software that GeoAge provides.  It works very similar but with some variations.  SurveyMe is data capture software for mass surveying.  It is ideal for mobile marketing and the hospitality industry.  It works by creating a survey the same way as FAST but with fewer types of questions to choose from.  SurveyMe is uploaded to a website that anyone may access with a special keyword.  FAST is uploaded to mobile devices.  Other data capture software programs are instantly analyzed and ready for reporting in real-time.  This saves a great deal of time and allows users to concentrate on the project at hand and not data input.

Filed under: General by Matt Tidmore Tuesday, July 27th, 2010
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Surveying is a form of collecting data that are a variety of opinions.  People’s opinions are extremely important for running a successful business.  In a competitive market, customers’ opinions have the power to boost a business over a financial hump and, maybe more importantly, keep it there.  The beautiful thing about opinions is that they can be persuaded and easily changed.  One bad experience can alter a person’s opinion for years.  GeoAge’s SurveyMe is mobile data collection software that allows a business to monitor opinions of a business’s customers.  It is very simple to collect and analyze all of the incoming data because it is all done instantaneously by SurveyMe.

SurveyMe is a program that allows any business to create a survey and spread it to any mobile device.  Mobile surveys are convenient to customers and business because they are paperless, quick and easy to complete, instant analytics, and painless to organize and store records.  The hospitality industry is an obvious fit for SurveyMe but any business can benefit.  Everyone has seen the comment cards on a dinner table.  Comparing the process from a comment card to SurveyMe, SurveyMe dominates in all aspects.

A comment card works like this: The business orders a large amount of comment cards and waits for them to be delivered in the mail.  Then someone must unload the boxes and arrange the cards so that customers will see and use them.  A customer finishes his meal and spots or is given a comment card.  On this card, there are usually a few ranking questions ranging from something like 1 – 5 and then a blank space to leave any further comments.  The customer must now leave the card on the table or drop it off in a collection box.  Now it is in the hands of the restaurant.  The restaurant has to file through the cards, organize, and input all of the data on each card.  Once all of the data is inputted, it has to be manipulated and ready for reporting so that the data can be analyzed and put to use.  Now all of the cards have to be thrown away, the business has to buy new ones, and someone has to put the cards out on the table again.  The process repeats.

In comparison, SurveyMe can come to the same, if not more accurate, conclusions in a fraction of the competitive time.  SurveyMe works like this:  One person from the business creates a survey on a computer using SurveyMe.  A range of question functionalities allow a business to ask the most beneficial questions to receive the most beneficial answers.  Multiple choice, type out an answer, or multiple select answers to name a few.  Branching is even available to figure out why someone did or did not like something.  Geo referencing can even be achieved through SurveyMe to see exactly where your customers live or what store location is conducting the survey.  Once the survey is complete it is posted on the internet on www.surveyme.mobi with a keyword attached to it.  This keyword allows anyone to access the survey.  Now the restaurant has to give the keyword to the customer in any way.  Some ways have been posting it on the table by the condiments or attaching it to the check.  The customers use their mobile device, more than likely a cell phone, to go to the website and type in the keyword.  They complete the survey at their own leisure.  It could be there at the table, in the car on their way home, or once they get home.  The customer does not have to worry about giving a bad review and someone seeing it.  There is less subconscious pressure on the customer, thus more accurate results.  Once the survey is completed, the restaurant has the ability to leave a thank you message with a mobile coupon or discount attached.  The completed survey is instantly saved to a server and analyzed.  The business does not have to do anything but view the already created charts and graphs.  Data can be arranged in extensive reporting to separate questions as need be.  This process is ongoing.  Data can be viewed by dates so annually, quarterly, monthly, weekly, or even daily data can be viewed separately.  Also if the business is a chain, individual buildings can be isolated for reporting.

Clearly some of the benefits are time-saving and more accurate results.  Mobile Surveys are easy for the customer and even easier for the business to manage.  There is no moving papers from here to there or mind numbing hours of data entry.  Everything is electronic and everything is instant.  New data is viewed in real-time.  Opinions are viewed right away and not months later.  Mobile surveys with SurveyMe collect current, accurate opinions of all customers with no pressure to anyone.

Filed under: General by Matt Tidmore Tuesday, July 20th, 2010
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3 things that you have every time you walk out the door:  keys… “Check”, some cash… “Check” and cell phone… “Check”.  Missing any of the 3 can ruin your day and instantly put a halt to all other plans.  Now think back.  Remember a time when you were out to lunch, or dinner, or even checking into a hotel for a nice weekend get-a-way, and you didn’t have your cell phone right by your side?  Most people can’t.  The constant demand for our cell phones is not a problem; it just is how things are.  Cell phones come in all different brands and their functionalities range from simple talking to mini computers.

GeoAge allows businesses utilize the fact that every person carries a cell phone.  The hospitality industry is an always evolving industry.  The companies that have the greatest success are the ones that mend to the wants and needs of their customers.  GeoAge has the ideal cell phone survey software called SurveyMe.  SurveyMe is just that, surveys for me.  “Me” can be the patron or the business.  It is a symbiotic relationship for both parties.  Customers are giving their input to better the company in a way that is easy and convenient for them.  The business can view the results of their questionnaires, comments, or surveys in real-time and in the form of already created charts and graphs.  The data can also easily be exported in a large range of file formats.  The business also has the ability to award customers with coupons or discounts upon completion of their survey.

SurveyMe is cell survey software because that is where the surveys are taking place.  Costumers are completing surveys directly on their cell phones at any time that is convenient to them.  All they need is internet access (which comes with any data plan.)  The cell surveys are accessed by typing in the URL www.surveyme.mobi and entering a keyword.  The process is effortless for patrons and the company viewing the results.  SurveyMe can be used by any company that needs to gather information about its customers.

I would like to hear feedback… Every one comment and tell me the last time you went 1 day without your cell phone and why.

Filed under: General by Matt Tidmore Wednesday, July 14th, 2010
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Restaurant surveys have been on table tops for years now, and they have evolved along the way.  Recently they have changed from filling out paperwork to index cards to calling a hotline.  Now GeoAge offers the next evolution in restaurant surveys, SurveyMe.  SurveyMe can be used for restaurant surveys entirely on customers’ cell phones.  The only requirement for customers is that they have a data plan and can access the internet from their phone.  The survey is created and posted online and any customer can access it by imputing a given keyword at www.surveyme.mobi.  The url is short and it is recommended that the keyword is short as well.  The easier it is for customers to complete the survey, the more accurate the results will be.  All data is collected in real-time and is analyzed instantly.  Data can be separated with extensive reporting and addresses are geocoded for mapping.  SurveyMe makes the entire mass surveying process simple for everyone, the customers and the restaurant.  Easy access and the ability to link coupons make the restaurant survey a more pleasant one for the customer.  Having all the analytics and reporting completed instantly benefits the restaurant by saving it time and allowing it to quickly make changes pending on results.

Filed under: General by Matt Tidmore Thursday, July 1st, 2010
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SurveyMe excels in the hospitality industry.  Restaurants, hotels, and cruise lines can use SurveyMe to conduct mass surveys to all its patrons.  Restaurant surveys can be completed table side while or after costumers are eating or immediately upon completion.  Costumers have the freedom to complete a survey at the time most convenient for them.  The idea behind SurveyMe is to be able to quickly access and complete a survey while everything is fresh in the minds of the costumer.  Our short url (www.surveyme.mobi) makes accessing the survey quick and painless.  This gives the restaurant more accurate results because patrons are not unhappy with the surveying process.  SurveyMe has the ability to leave messages or links to the costumer completing the survey when they finish it.  That means that the restaurant survey can have discounts or promotions attached to the survey upon completion.  All the restaurant has to do is supply the keyword to the survey and costumers can complete it on their own time on their own cell phones.  All data is collected and analyzed in real-time.  Data can be seen in the form of charts and/or graphs.  It can even be viewed using extensive reporting.

Filed under: General by Matt Tidmore Wednesday, June 30th, 2010
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